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Privacy Policy

Privacy Policy

Privacy Policy

Rose Brooks Center is strongly committed to protecting the privacy of our donors, clients, and supporters and has put into practice the following guidelines to ensure the safety of information you choose to share with us. We will never sell your data, and we’ll only share your information (name, email, physical address, phone, etc.) to outside parties for mailing purposes. We maintain best-practice safeguards with all data relating to your identity, charitable giving, and transactions with Rose Brooks Center.
 
This privacy notice discloses the privacy practices for www.rosebrooks.org and information collected offline. It will notify you of the following:
1. What personally identifiable information is collected from you, how it is used, and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site and through other offline collection activities. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or share this information to/with anyone (other than for mailing purposes).
 
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to purchase tickets.
 
We will not share your opt-in to an SMS campaign to any third party for purposes unrelated to providing you with the services of that campaign. We may share your data, including your SMS opt-in or consent status, with third parties that help us provide our messaging service, including providers, phone companies, and any other vendors who assist us in delivery of text messages. 
 
Unless you ask us not to, we may contact you via email, phone, or through USPS in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email, address, or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the web-site or other collection activities, your information is protected both online and offline.
 
Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
 
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. However, no system can be guaranteed 100% secure. We therefore cannot guarantee that it will be free from unauthorized access by third parties.

Additional Clauses

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
 
We request information from you on our donation and ticket purchase forms. To purchase event tickets or make a donation, you must provide contact information (like name and shipping ad- dress) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
 
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Google Analytics

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
 
a. Google Analytics. Rose Brooks Center uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses Cookies to help the website analyze how users interact with the Platform. Other Information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of Cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
 
Google Analytics collects information anonymously.

Links to External Websites

Rose Brooks Center’s website or any externally-facing communications from Rose Brooks Center (from any Platform, online or offline, verbal, written, or electronic) may contain links to third-party websites. Rose Brooks Center has no control over the privacy practices or the content of those websites and is therefore not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Third Parties Providing Services on Our Behalf

Companies may be engaged by Rose Brooks Center to perform mailing functions. Such companies may have access to Personal Information if needed to perform this task. However, these companies may use such Personal Information only for the purpose of performing that function and may not use it for any other purpose.

Children Under the Age of 13

We do not knowingly collect Personal Information from children under the age of 13 through the Services. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

Refund Policy

This is the Donation Refund Policy for Rose Brooks Center. Rose Brooks Center collects donations on its website to support our mission. If you believe that an error has been made in connection with your online donation, please contact katym@rosebrooks.org.
 
We will endeavor to work with you to correct any such error, and if necessary, make any refund or correction that is appropriate. If you change your mind about donating online to Rose Brooks Center, we are happy to honor your decision as long as you request a refund (return of donation) with 5 business days of the date on which you made the contribution.

How to Contact Us

To request a refund, email katym@rosebrooks.org and every attempt will be made to refund a donation to the same account used in receipt. If you feel that we are not abiding by this privacy, you should contact us immediately via telephone at 813.605.7113 or via email at donations@rosebrooks.org.
 
If you have questions about this privacy policy, please contact Rose Brooks Center at marketing@rosebrooks.org, with “PRIVACY POLICY” in the subject line.
 
Our intent is to promptly reply to every message we receive. This information is used to respond directly to your questions or comments. We also may file your comments to improve our services in the future.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. Please be aware that, to the extent permitted by applicable law, our use of the Personal Information and Other Information is governed by the Privacy Policy in effect at the time we collect the information. Please refer back to this Privacy Policy on a regular basis.

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